We use Hunter Express or Toll Ipec couriers for shipping large and bulky orders to all locations. Small and light weight orders are usually shipped via Australia Post. We also use Fastway for dispatching urgent orders across Sydney metro suburbs.
Deliveries must be signed for in all instances. Please provide an address where someone will be present and also assist the driver to unload if necessary.
If you have a special request regarding delivery or wish to use another courier company, please advise the customer representative when placing an order.
Returns
Goods sold are not returnable without prior approval of DentoolWorks Pty Ltd.
Returns and claims must be made within 7 days of delivery. Costs incurred by return goods will be at the sender's expense unless if the return is a result of our error. Goods returned for credit or exchange must be unmarked and in a saleable condition.